Our service is the best in the business and so is our customer support. If for any reason you are unsatisfied with our results please contact us to discuss any options. *Quality of film conversion and restoration is dependent upon condition of existing film stock and/or videotape; severely deteriorated original materials may be beyond the reach of even the most sophisticated restoration methods. To learn more, see our exclusive Film Conversion Technology, Slide Transfer Technology, or Video Transfer Technology. Online Video Customer Index.